To withdraw from the purchase contract within 14 days, the buyer can use the sample form, which is available for download in word format HERE in PDF format for download HERE.

business company ORTO plus s.r.o. with registered office: V Dolině 214, 760 01 Zlín - Jaroslavice, The Czech Republic, VAT: CZ63484773
entered in the Commercial Register kept in the Regional Court in Brno, file number 21235
for the sale of goods through an online store located at the Internet address www.okbare.cz


1. INTRODUCTORY PROVISIONS

1.1 These business conditions (hereinafter referred to as "business conditions") of the business company ORTO plus sro, with its registered office at V Dolině 214, 760 01 Zlín - Jaroslavice, IČ: 63484773, DIČ: CZ63484773, establishment: OK bare, Cyrilometodějská 1010, Valašské Klobouky, 766 01, entered in the Commercial Register kept in the Regional Court in Brno, file number 21235 (hereinafter referred to as the seller or operator) is regulated in accordance with the provisions of Section 1751, Paragraph 1 of Act No. 89/2012 Coll. Civil Code (hereinafter referred to as the "Civil Code") mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural person (hereinafter "buyer") through the seller's online store . The online store is operated by the operator, ORTO plus s.r.o. (hereinafter referred to as the "operator") on the website located at the Internet address www.okbare.cz (hereinafter referred to as the "website"), through the interface of the website (hereinafter referred to as the "web interface of the store").

1.2 The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the seller is a legal entity or a person who acts when ordering goods in the course of their business or in the course of their independent profession.

1.3 Provisions deviating from the business conditions can be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

1.4 The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and business conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.5 The wording of the terms and conditions may be changed or supplemented by the seller. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

1.6 The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and business conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

 


2. USER ACCOUNT

2.1 Based on the registration of the buyer made on the website, the buyer can access its user interface. From its user interface, the buyer can order goods (hereinafter referred to as "user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.

2.2 When registering on the website and when ordering goods, the buyer is obliged to state all data correctly and truthfully. The buyer is obliged to update the data specified in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.

2.3 Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.

2.4 The Buyer is not entitled to allow the use of the user account by third parties.

2.5 The seller may cancel the user account, especially if the buyer does not use his user account for more than 1 year, or if the buyer violates its obligations under the purchase agreement (including business conditions).

2.6 The Buyer acknowledges that the user account may not be available around the clock, especially with regard to the necessary maintenance of the hardware and software equipment of the Seller, or necessary maintenance of third party hardware and software.

 

3. CONCLUSION OF THE PURCHASE AGREEMENT

3.1 All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to enter into a purchase agreement regarding these goods. The provisions of § 1732 para. 2 of the Civil Code shall not apply.

3.2 The web interface of the store contains information about the goods, including the prices of individual goods and the cost of returning the goods, if the goods cannot, by their nature, be returned by regular mail. The prices of goods are listed including value added tax and all related fees. The prices of the goods remain valid as long as they are displayed in the web interface of the store. This provision does not limit the possibility of the seller to conclude a purchase contract under individually agreed conditions.

3.3 The web interface of the store also contains information on the costs associated with the packaging and delivery of goods. The information on costs associated with the packaging and delivery of goods listed in the web interface of the store is valid only in cases where the goods are delivered within the territory of the Czech and Slovak Republics.

3.4 To order goods, the buyer fills in the order form in the web interface of the store. The order form contains in particular information about:

3.4.1. the ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the store's web interface),
3.4.2. the method of payment of the purchase price of the goods, information on the required method of delivery of the ordered goods and
3.4.3. information on the costs associated with the delivery of goods (hereinafter collectively referred to as "order").

3.5 Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order, even with regard to the buyer's ability to detect and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking on the "Confirm order" button. The data listed in the order they are deemed correct by the seller. Immediately after receiving the order, the Seller will confirm this receipt to the Buyer by e-mail to the Buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "Buyer's e-mail address").

3.6 The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs) to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

3.7 The contractual relationship between the seller and the buyer arises from the delivery of the acceptance of the order (acceptance), which is sent by the seller to the buyer by e-mail, to the buyer's e-mail address.

3.8 The Buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the buyer in the use of means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer himself, and these costs do not differ from the basic rate.

 

4. PRICE OF GOODS AND PAYMENT TERMS

4.1 The seller reserves the right to change the prices of the offered goods.
4.2 Methods of payment:

   Only payment in advance by bank transfer. ČSOB Bank, IBAN account number:
CZ76 0300 0000 0001 9319 8470, SWIFT (BIC): CEKOCZPP, VARIABLE SYMBOL = YOUR ORDER NUMBER, bank address: CSOB, Namesti T. G. Masaryka 4349, Zlin, The Czech Republic.

4.3 Delivery conditions in the Czech Republic

Since shoes with a large share of handwork are ordered, where the upper of the shoe is connected by hand sewing to the sole of the shoe. Therefore, the delivery time can be extended up to 25 working days, as a rule we try to make the shipment as soon as possible. Exceptions are events where the date of closing orders and the date of delivery of goods are precisely specified. The place of collection is determined on the basis of the buyer's order. Delivery of the item to the specified address is considered fulfillment of the delivery. Transportation to the destination address is provided by the seller. The consignment with the goods normally includes a tax document (invoice), instructions for using the product in the Czech language and a warranty card. Upon request, we will send this information in English.


4.3.1 Delivery service – by GLS Company

 
    when ordering up to 350 EUR, postage and packing is below
    when ordering over 350 EUR, postage and packaging is free.

 

Slovakia (2 days delivery)       4 EUR

 

Germany, Austria, Poland, Hungary, (2 days) Slovenia, Croatia, Romania (3 days) 

7 EUR

 

Belgium, Netherlands, Luxembourg, Denmark, (2 days) Estonia, (3-4 days) Lithuania, Latvia, (3 days)

 10 EUR

 

Ireland, Bulgaria, (4 days) Italy, (3-4 days) France (2-3 days) Spain (4-7 days)

 16 EUR

 

Greece, (4-5 days) Portugal, (4-7 days) Finland, (4-6 days) Sweden, (4-6 days) Malta, (4 days) Cyprus (5 days)                                                 
                                              
22 EUR

 

4.3.2 Personal collection

 
    when picking up in person at a company store, no fee is charged.

4.4 Delivery conditions to the Slovak Republic

Since shoes with a large share of handwork are ordered, where the upper of the shoe is connected by hand sewing to the sole of the shoe. Therefore, the delivery time can be extended up to 25 working days, as a rule we try to make the shipment as soon as possible. The place of collection is determined on the basis of the buyer's order. Delivery of the item to the specified address is considered fulfillment of the delivery. Transportation to the destination address is provided by the seller. The consignment with the goods normally includes a tax document (invoice), instructions for using the product in the Czech language and a warranty card.
4.4.1 Delivery service - cash on delivery

  • when ordering up to 350 EUR, postage and packing is in 4.3.1.
  • when ordering over 350 EUR, postage and packaging is free.


4.5 Together with the purchase price, the buyer is obliged to pay the seller the costs associated with the packaging and delivery of goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of goods.

4.6 The Seller does not require a deposit or other similar payment from the Buyer. This does not affect the provisions of Article 4.9 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

4.7 In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods.

4.8 In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.

4.9 The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the full purchase price before sending the goods to the buyer. The provisions of § 2119 par. 1 of the Civil Code shall not apply.

4.10 Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.

4.11 If this is customary in business relations or if so stipulated by generally binding legal regulations, the seller shall issue a tax document - an invoice - to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer after payment of the price of the goods and will be sent in electronic form to the buyer's electronic address.

 

5. WITHDRAWAL FROM THE PURCHASE AGREEMENT

5.1 The Buyer acknowledges that according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods that have been modified according to the Buyer's wishes or for him, from the purchase contract for the delivery of perishable goods goods which have been irretrievably mixed with other goods after delivery, from the purchase contract for the supply of goods in a closed package, which the consumer has removed from the package and for hygienic reasons it is not possible to return.

5.2 If it is not a case referred to in Article 5.1 or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with the provisions of § 1829 paragraph 1 of the Civil Code, within fourteen (14) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or delivery of several parts, this period runs from the date of receipt of the last delivery of goods. The consumer will not be reimbursed for the cost of returning the goods back to the seller. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence.
To withdraw from the purchase contract within 14 days, the buyer can use the sample form, which is available for download in word format HERE, in PDF format for download HERE. Withdrawal from the purchase contract may be sent by the buyer to the address of the seller's office or to the seller's e-mail address.
ATTENTION: Exchange or return does not apply to goods made to order according to §1837 of the Civil Code: "The consumer cannot withdraw from the contract for the supply of goods that have been modified according to the consumer's wishes or for his person. Withdrawal within 14 days therefore only applies to standard footwear. , not for individual choice: colors of upper, midsole, sole or other individual adjustments - extension of straps, etc.

If you decide to withdraw within 14 days, please comply with the following conditions:

    send either a letter (Ortoplus sro, Cyrilometodějská 1010, 766 01 Valašské Klobouky) or an email (info / at / ortoplus.cz) with the text: "I want to unilaterally withdraw from the contract dated DD. MM. YYYY, No. (order number) and I request a refund of the amount paid for the goods to the address (if you require a refund to the account, please provide the account number). " Date and signature. Alternatively, use our form HERE.
    goods that you will send back to our business address as part of the withdrawal from the contract, preferably in the original undamaged packaging, undamaged and complete (including accessories, warranty card, instructions, etc.) and with proof of purchase. Do not send the goods cash on delivery, we will refund the purchase amount. We recommend that you only insure the package and send it by regular postal service.
    ATTENTION: the goods must not show signs of wear, in such cases the seller may deduct damages from the price of the goods!
    ATTENTION: withdrawal within 14 days is valid only for standard footwear, not for individual (custom) production: upper colors, individual modifications, midsoles or soles.

    If you meet all the above conditions for the return of goods, we will send you money for the goods as soon as possible, if possible to a bank account, but no later than 14 working days after the physical receipt of the goods, or confirmation of the date of dispatch by the carrier.

    Withdrawal from the contract is effective if the dispatch is demonstrably within 14 days of receipt of performance. In case of non-fulfillment of any of the above conditions, as a result of which there is no demonstrable delivery of withdrawal within the specified period (eg just sending the returned goods without expressing a will to withdraw from the contract), we will unfortunately not accept withdrawal and the goods will be returned on costs of the sender back.

5.3 Cancellation of the order by the seller. The seller reserves the right to cancel the order or part thereof in the following cases:

the goods are no longer produced or delivered. In the event that this situation occurs, the seller will immediately contact the buyer to agree on further action.

5.4 In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the purchase contract is canceled from the beginning. The goods must be returned to the seller within fourteen (14) days of withdrawal from the contract to the seller. If the buyer withdraws from the purchase contract, the buyer bears the costs associated with the return of goods to the seller, even if the goods can not be returned due to its nature by regular mail.

 

5.5 In the event of withdrawal from the contract pursuant to Article 5.2 of the Terms and Conditions, the seller will return the funds received from the buyer within fourteen (14) days of withdrawal from the purchase contract by the buyer, in the same way as the seller received from the buyer. The seller is also entitled to return the performance provided by the buyer when returning the goods to the buyer or otherwise, if the buyer agrees and the buyer does not incur additional costs. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or proves that he sent the goods to the seller.

5.6 The seller is entitled to unilaterally set off the right to compensation for damage caused to the goods against the buyer's right to a refund of the purchase price.

5.7 Until the goods are taken over by the buyer, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller will return the purchase price to the buyer without undue delay, non-cash to the account designated by the buyer.

5.8 If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with the untying condition that if the buyer withdraws from the purchase contract, the gift contract for such a gift ceases to be effective and the buyer is obliged to return and the gift provided.

 

6. TRANSPORTATION AND DELIVERY OF GOODS

6.1 If the mode of transport is contracted on the basis of a special request of the buyer, the buyer bears the risk and any additional costs associated with this mode of transport.

6.2 If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.

6.3 In the event that for reasons on the part of the buyer it is necessary to deliver the goods repeatedly or in another way than specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of goods, respectively. costs associated with another method of delivery.

6.4 Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects immediately notify the carrier. In the case of finding a violation of the packaging indicating unauthorized entry into the shipment, the buyer does not have to take over the shipment from the carrier.

6.5 Other rights and obligations of the parties in the transport of goods may be regulated by special delivery conditions of the seller, if issued by the seller.

 

7. RIGHTS FROM DEFECTIVE PERFORMANCE

7.1 The rights and obligations of the contracting parties regarding the rights arising from defective performance are governed by the relevant generally binding legal regulations (especially the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., On consumer protection , as amended).


7.2 The seller is responsible to the buyer that the goods are free of defects upon receipt. In particular, the seller is responsible to the buyer that at the time when the buyer took over the goods:

7.2.1 the goods have the characteristics agreed upon by the parties and, in the absence of an agreement, have the characteristics described by the seller or the manufacturer or which the buyer expected with regard to the nature of the goods and on the basis of advertising made by them,

7.2.2 the goods are suitable for the purpose stated by the seller for their use or for which goods of this type are usually used,

7.2.3 the goods correspond in quality or design to the agreed sample or model, if the quality or design was determined according to the agreed sample or model,

7.2.4 the goods are in the appropriate quantity, measure or weight and the goods comply with the requirements of legal regulations.

7.3 The provisions set out in Article 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which a lower price has been agreed, to wear and tear caused by its normal use, to used goods for a defect corresponding to the degree of use or wear acceptance by the buyer, or if it follows from the nature of the goods.

7.4 The Seller has obligations from defective performance at least to the extent that the obligations from defective performance by the manufacturer persist. The buyer is otherwise entitled to exercise the right to a defect that occurs in the consumer goods within twenty-four months of receipt. If, in accordance with other legislation, the period for which the goods can be used is indicated on the goods sold, on their packaging, in the instructions attached to the goods or in advertising, the provisions on the quality guarantee shall apply. By guaranteeing the quality, the seller undertakes that the goods will be suitable for use for the usual purpose for a certain period of time or that they will retain their usual properties. If the buyer has rightly complained to the seller of the defect of the goods, the period for exercising the rights from the defective performance or the warranty period does not run for the period during which the buyer cannot use the defective goods

7.5 The provisions of Article 7.4 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which a lower price has been agreed, to wear and tear of the goods caused by its normal use, to used goods for a defect corresponding to the degree of use or wear acceptance by the buyer, or if it follows from the nature of the goods. The right of defective performance does not belong to the buyer, if the buyer knew before taking over the goods that the goods have a defect, or if the buyer caused the defect himself.

7.6 The rights from the liability for defects of the goods apply to the seller. However, if the confirmation issued by the seller regarding the scope of rights from liability for defects (in the sense of § 2166 of the Civil Code) mentions another person for repair, who is closer to the place of the seller or to the buyer, the buyer will exercise the right to repair who is designated to perform the repair. Except in cases where another person is designated to carry out the repair according to the previous sentence, the seller is obliged to accept complaints in any establishment where acceptance of complaints is possible with respect to the range of products or services provided, or in the seller's registered office or place of business. The seller is obliged to issue a written confirmation to the buyer about when the buyer exercised the right, what is the content of the complaint and what method of handling the complaint the buyer requires; and a confirmation of the date and manner of handling the complaint, including a confirmation of the repair and its duration, or a written justification for rejecting the complaint. This obligation also applies to other persons designated by the seller to perform the repair.

7.7 The buyer may specifically exercise the rights from liability for defects of the goods, especially in person at the address: ORTO plus sro, Cyrilometoděsjká 1010, 766 01 Valašské Klobouky, Czech Republic, by phone at: +420 577 320 299 or by e-mail at info (at) ortoplus .cz.

7.8 The Buyer shall inform the Seller which right he has chosen, upon notification of the defect, or without undue delay after notification of the defect. The buyer cannot change the choice made without the consent of the seller; this does not apply if the buyer has requested the repair of a defect which proves to be irreparable.

7.9 If the goods do not have the properties specified in Article 7.2 of the Terms and Conditions, the buyer may require delivery of new goods without defects, if this is not disproportionate due to the nature of the defect, but if the defect concerns only part of the goods, the buyer may only request replacement. if this is not possible, he may withdraw from the contract. However, if it is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the buyer has the right to free removal of the defect. The buyer has the right to deliver new goods or replace parts even in the case of a remediable defect, if he cannot use the goods properly due to the recurrence of the defect after repair or due to a larger number of defects. In this case, the buyer also has the right to withdraw from the contract. If the buyer does not withdraw from the contract or if he does not exercise the right to deliver new goods without defects, to replace its parts or to repair the goods, he may request a reasonable discount. The buyer has the right to a reasonable discount even if the seller cannot deliver new goods without defects, replace its part or repair the goods, as well as if the seller does not arrange a remedy within a reasonable time or if arranging a remedy would cause significant difficulties for the buyer.

7.10 Whoever has the right according to § 1923 of the Civil Code, is also entitled to reimbursement of costs expediently incurred in exercising this right. However, if the right to compensation is not exercised within one month after the expiry of the period within which the defect must be alleged, the court will not grant the right if the seller objects that the right to compensation was not exercised in time.

7.11 Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.

 

8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

8.1 The buyer acquires ownership of the goods by paying the full purchase price of the goods.

8.2 In relation to the buyer, the seller is not bound by any codes of conduct in the sense of the provisions of § 1826 par. e) of the Civil Code.

8.3 The handling of consumer complaints is provided by the seller via an electronic address. The seller will send information on the settlement of the buyer's complaint to the buyer's e-mail address.

8.4 The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, IČ: 000 20 869, Internet address: https://adr.coi.cz/cs, is responsible for the out-of-court settlement of consumer disputes arising from the purchase contract. The online dispute resolution platform, located at http://ec.europa.eu/consumers/odr, can be used to resolve disputes between the seller and the buyer under a purchase agreement.

8.5 European Consumer Center Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, Internet address: http://www.evropskyspotrebitel.cz is a contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC (Online Consumer Dispute Resolution Regulation).

8.6 The seller is entitled to sell goods on the basis of a trade license. Trade licensing is carried out within the scope of its competence by the relevant trade licensing office. The Office for Personal Data Protection supervises the area of ​​personal data protection. To a limited extent, the Czech Trade Inspection Authority also supervises compliance with Act No. 634/1992 Coll., On Consumer Protection, as amended.

8.7 The Buyer hereby assumes the risk of a change of circumstances in the sense of § 1765 para. 2 of the Civil Code.

 

9. PROTECTION OF PERSONAL DATA

9.1 Its obligation to provide information to the buyer within the meaning of Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) (hereinafter referred to as the "GDPR Regulation") related to the processing of personal data of the buyer for the purposes of performance of the purchase contract, for the purposes of negotiating the purchase contract and for the purposes of fulfilling public obligations of the seller

10. SENDING COMMERCIAL MESSAGES AND STORING COOKIES

10.1 The Buyer agrees to the sending of information related to the goods, services or business of the Seller to the electronic address of the Buyer and further agrees to the sending of commercial communications by the Seller to the electronic address of the Buyer.

10.2 The buyer agrees to the storage of so-called cookies on his computer. If it is possible to make a purchase on the website and fulfill the seller's obligations under the purchase contract without storing so-called cookies on the buyer's computer, the buyer may revoke the consent under the previous sentence at any time.

11. DELIVERY

11.1. It can be delivered to the buyer to the buyer's email address.

 
12. EXTRAORDINARY SETTLEMENT OF CONSUMER DISPUTES

12.1. For out-of-court settlement of consumer disputes arising from contracts concluded by consumers with ORTO plus s.r.o. is the competent Czech Trade Inspection Authority.

12.2. The postal address for the delivery of proposals is:
the Czech trade inspection
Central Inspectorate - ADR Department
Štěpánská 15
120 00 Prague 2
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

More information, including the form for submitting a proposal, can be found at: https://adr.coi.cz/

 
13. FINAL PROVISIONS

13.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the consumer's rights arising from generally binding legal regulations.

13.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

13.3. The purchase contract, including business conditions, is archived by the seller in electronic form and is not accessible.

13.4. The appendix to the business conditions is a sample form for withdrawal from the purchase contract.

13.5.1 Address for delivery of the seller and the operator: ORTO plus s.r.o., Cyrilometodějská 1010, 766 01 Valašské Klobouky, The Czech Republic, e-mail address info / at / okbare.cz, phone: +420 603 359 454.